Lucite Walking Cane FAQ's

Automatic flat rate USA shipping is $16

Non USA shipping is $32

What type of payment is accepted?
Order online with any major credit card,
(Visa, Mastercard, American Express, Discover)
or mail a check or money order to:

Acrylic Fabrication
1056 NE 44 Place
Fort Lauderdale, Fl. 33334

Phone number?
954 564 9913 I will be glad to answer any questions you may have. But I want to say that I can not take credit card orders over the phone.
Use "add to cart" and then "view cart" buttons for credit card purchases.
You don't need to set up an online account any more, that's optional.

What cane heights are available to order?
36" high will be shipped unless a special height is requested. Up to 40" is no extra charge. Leave the height details at the paypal "instructions to seller" field.
It is near the end of the checkout process. Or just email me the special cane height, at time of purchase.

How do I determine what cane height to order?
Approximate cane height can be determined by measuring distance from wrist to floor, when standing with arms at your side. More details are on cane size page.
Another way to estimate the correct cane height is by the user's height.

Order a 38 inch cane if you are 6'4" to 6'7"
Order a 37 inch cane if you are 6'0" to 6'3"
Order a 36 inch cane if you are 5'8" to 5'11"
Order a 35 inch cane if you are 5'4" to 5'7"
Order a 34 inch cane if you are 5'0" to 5'3"
Order a 33 inch cane if you are 4'8" to 4'11"

Can I have the cane shipped to an address other than the
paypal address? Sure, just type a note with paypal order
and/or send a separate email, at time of payment.

Sales tax? Sales tax -- 6% (florida residents only)

What color are your rubber cane tips?
Black will be sent by default, unless a white tip is requested.
Grips are only available in black.

How are lucite canes trimmed to shorten them?
A hacksaw may be used, but it is a harder material than wood, and it takes quite a few strokes. If you are confident you know your cane size, leave height info during the paypal process.

How long after payment will I receive my cane?
Canes are in stock, and sent USPS Priority Mail. Expect delivery no more than 10 days after payment. Most of the time, you will receive your order within 7 days. Please email or call, if you have not recieved your order after 14 days. Call 954 564 9913 for express mail or overnight shipments. Non US shipments take up to 3 weeks, but average about 10 days.

Are these plexiglass canes sturdy enough for everyday use as a walking cane, or are they just for looks?
Most customers use them as light duty walking canes. These 1" canes are the thickest material that is practical, without making the cane too heavy. Hundreds of canes sold, and a few returned as broken, so they are not unbreakable. The twisted is slightly less rigid than the round rod, and the petg tube cane is not a medical device, but mainly a fashion accessory. 1.25" offset and martial arts cane are very stout, and suitable for big people.
(also see next question)
Weight limit of cane user?
160 lbs -- twisted cane
180 lbs --1 inch round rod, clear and color.
220 lbs --defence cane and 1.25 offset.
140 lbs. -- 7/8" cane
PETG tube cane is not weight bearing.
Light stability use can be suitable for bigger persons.
(these are approximate guidelines for practical use)

Are your twisted canes sharp or uncomfortable to the hand?
Clearcanes uses a source of square twisted rod stock that is thicker, and has more rounded corners. If you are concerned about this, request one of the 4.75" long black foam rubber grips when placing the order. These are offered at no extra charge, but must be requested. Leave the rubber grip request with paypal optional instructions, or add rubber grip to cart for 1 cent with this button.

Wholesale Prices?
$100+ orders have automatic free shipping.
$200+ orders have an additional $4 per cane discount and free shipping. (refund)
$500+ orders have an additional $5 per cane discount and free shipping. (refund)

Return Policy? -- Shipping Insurance?
I will be responsible for items lost or damaged during shipping. Returns accepted only if wrong item was shipped, and you call first. (954) 564-9913.
Status of my order?
Delivery confirmation is available online at Track and Confirm
A "Click-N-Ship Payment Confirmation" email, sent to you, has the tracking # to enter. Priority Mail� does not include tracking of the package enroute, like Express Mail� or UPS, just delivery confirmation. so, is not very useful.